Lumenate

Is the app free to use?

How much does the app cost?

Understanding subscription types

Access for All

Follow the steps below to cancel your subscription based on the platform you are using

How do I cancel my subscription?

Refunds for Apple, Google Play and Web subscriptions

How do I get a refund?

If you need to cancel your subscription with Apple / Google Play, or request a refund, follow the steps provided below based on the platform you used to subscribe

How do I cancel my in-app subscription and request a refund?

How do I activate my Kickstarter Lifetime Access subscription in the Lumenate app?

Lifetime Access

How do I activate my Lumenate subscription purchased through Kickstarter?

1-year kickstarter web subscription

How do I activate my 1 year premium app access purchased with Nova

1 Year Subscription - Nova Bundle

How to unsubscribe and delete your account

How do I delete my account?

How do I change my email address?

I've been charged before my 7-day free trial has ended

I've been charged during my free trial

How to resolve subscription-related issues in the Lumenate app if you can't access locked content

I've lost access to my subscription?

Can I use my Apple subscription on my Android device? Or vice-versa?

Is the subscription cross-platform?

Jay (Co-Founder)

Maya Felstead

Common questions around the Lumenate subscription & payments

Subscription Questions

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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