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How do I delete my account?

How to unsubscribe and delete your account

Jay (Co-Founder) avatar
Written by Jay (Co-Founder)
Updated over a week ago

Please send the below message through the in-app chat or email [email protected] and we will delete the account for you:

"I would like to delete my account, under the email address: xxxxx@ xxxx.xxx"

If you started a subscription, please make sure that you cancel it as this is held directly between you and Apple/Google Play - how do I cancel my subscription?

Additional FAQs

If I delete my account will it cancel my subscription?

Deleting your account or the Lumenate app will not automatically stop your subscription and you will still be charged. To ensure that your subscription is cancelled, please see the link above.

If you unsubscribed from Lumenate, all of your data will remain inside your account and be available to you should you choose to resubscribe again.

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