Once your order has been shipped from our warehouse you'll receive the email: "Your Lumenate Order Has Shipped"
(More info on shipping times can be found here: Expected Delivery Times)
This email will include the tracking details for your order which can be used with the following links
For UK orders: https://www.royalmail.com/track-your-item#/
For EU/AU/NZ orders: https://www.dpd.co.uk/content/how-can-we-help/index.jsp
If you are on the DPD tracking site and receive an error message (e.g., the format of the parcel number you entered is not valid. Please check your entry.)
Add 1550 to the start of the number. This is for orders outside of UK - 1550XXXXXXXXXX
For US/CA orders: https://www.dhl.com/us-en/home/tracking.html